• CUSTOMER SERVICE EXCELLENCE

    Fundamentals of Service Excellence

    Establish service excellence as a natural extension of your business culture by equipping your team with the essential service, customer care and relationship building skills necessary, to solidify positive client interactions & relationships.

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  • STRATEGIC BUSINESS PRESENTATIONS

    Presentation Preparation & Delivery Skills

    This Strategic Business Presentation Skills Course will elevate the delegate's personal and business success by refining their current approach to presentation preparation.

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  • PROFESSIONAL SALES & INFLUENCING

    Dimensions of Professional Selling

    Our highly practical Dimensions of Professional Selling and Influencing sales training course, will introduce delegates to proven sales strategies and methodologies...

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Business Communication Skills Leading Skills Training Specialists

Maximise your team’s interpersonal communication impact and ensure individual and business success!

Our 30 year track record as a recognised leader in delivering immediate results through top quality, highly practical Business Presentation, Communication, Customer Service and Sales Skills Training courses and programmes speaks for itself – see what our satisfied clients have to say!

Skills Training Workshops

Our proven business skills training courses and workshops include:


COURSE DATES

Other Specialist Offerings


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You can confidently choose us as your training partner!

Our proven business skills training is led by our highly professional hand-picked team of highly skilled trainers. We offer tailored skills workshops at venues convenient to your team throughout South Africa and Africa.

Watch this video to see what makes Business Communication Skills the leaders in Selling, Service and Presentation skills training:


Some of our Clients

Nedbank Anglo American Standard Bank AECI GIBS Anglo American

Testimonials

The Business Presentation Programme offers amazing tools for all Business people, Senior or Junior, in how to convey a message across in a way that hold the audience’s attention.

Mandisa Bohlela, Brand Manager, Nestle

A need for every Sales Person & anybody involved with clients or customers

Mosupye Kubuzie, Engineer, Improchem

This programme is one of the best programmes I have attended!

Bathandwa Mabedla, Geophysicist, Anglo American

The structure process included in your Sales & Influencing programme, offers a great tool & will be effective when put to use – This course will be beneficial to everyone in the Corporate World.

Shana Winn, Departmental Secretary, Bateman Minerals

I found the practical “Doing” of the Business Presentation course to be an extremely enlightening, experience & relevant to what I need to deliver.

Ravenesh Subroyal, Senior Audit Manager, Anglo American

I found the Dimensions of Professional Selling Programme to be very effective in establishing a future change in my behaviour & a paradigm shift, moving me from my operating arena to the client’s operating arena.

Amanda Boonzaaier, Development Manager, On the Dot

I found this course to be very valuable. It held our team’s attention & the facilitator presented very well & gave each of us great feedback. The DVD format brought our own performance to light.

Modise Mzimba, Associate, Actis

Your presenters are excellent! Our teams are able to practically apply the skills learnt which improves the probability of closing deals with new customers.

Richard Lange, Training Manager, AECI

The Dimensions of Professional Selling Programme will change my client engagement approach forever – SUPERB!

Ketane Sithole, Country Manager, Bateman Projects

I found this programme to be professional, slick, entertaining & engaging

Nick Calabrese, Head of Commodities, ABSA Capital

Our Trainers