Business Skills Resources

Business Communication Skills Tips and Articles

As business presentation, sales, negotiation and customer service skills are so vital to every individual and the overall business’s success, Business Communication Skills Holdings is delighted to offer you this relevant and practical articles and tips resource centre.

These business communication skills tips and articles include valuable practical information and ideas on how corporate business and sales teams can hone the ability to:

  • Become a professional sales person and an effective negotiator
  • Build exceptional client relationships and deliver service excellence
  • Develop the confidence to prepare and deliver powerful business presentations
  • Present a personal brand that is credible and taken seriously
  • Confidently apply business etiquette and conduct at all business and networking events

This Information Resource includes:

These articles share insights gained over the past 27 years, during which Business Communication Skills Holdings has built a track record of being the recognised leading specialists in offering cutting edge and highly practical business presentation, customer service and selling skills training courses and classes .

The success of our management, sales and support team training programmes is due to our exceptional course content, run by exceptional trainers whom are passionate about coaching and guiding our delegates to achieve their ultimate potential. Our clients from all industries such as Banking, Insurance, Mining and Telecommunications, consistently tell us that our business skills training courses armed their teams with the confidence and step-by-step ability to become more successful in closing deals, delivering service excellence and building profitable client relationships.

As a company we are committed to offering SETA Accredited outcomes based skills training workshops. We are passionate about and proud of our community involvement and our B-BBEE accreditation.

Take the competitive edge and equip your team with vital Business Communication Skills

Enquire now about our best-of-breed business presentation, selling skills customer services classes and workshops or read more about BCS.


A Fantastic working knowledge & practical skills transfer programme that has provided the greatest personal learning in ages – Thank you!

Mike Swift, Services Manager, IBM

Our Trainers